Privacy and Cookie Policy

Privacy and Cookie Policy

Introduction

At The Serpent and The Dove, we value your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy explains how we collect, use, and protect your data when you visit our website or participate in our offerings.

By using our website, you agree to the practices outlined in this policy.


1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (e.g., for inquiries, registrations, or subscriptions).
  • Transaction Information: Payment details for retreat bookings, memberships, or other purchases.
  • Technical Information: IP address, browser type, and device information collected through cookies and analytics.
  • Voluntary Information: Any information you provide through forms, comments, or discussions during events.

2. How We Use Your Information

We use your data to:

  • Process payments and registrations for retreats, memberships, and other services.
  • Send newsletters and blogs if you register for them, including updates about upcoming retreats, spiritual insights, and offerings.
  • Communicate updates about events, programs, and new offerings.
  • Respond to inquiries or requests for support.
  • Improve our website, offerings, and user experience through analytics.
  • Ensure a safe and respectful community environment in forums and events.

We will not sell, rent, or share your information with third parties, except where required for service delivery (e.g., payment processors).

Newsletter and Blog Registration:
When you subscribe to our newsletter or blog, you consent to receive periodic emails from The Serpent and The Dove. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly at beth@serpentandthedove.com.


3. Sharing of Information

We may share your information with trusted third parties, such as:

  • Payment Processors: To facilitate secure payments.
  • Service Providers: For email communication, newsletter delivery, or technical support.
  • Legal Requirements: If required by law to disclose information.

Any personal content shared in sacred spaces or forums is confidential and will not be used without explicit consent.


4. Cookies and Tracking Technologies

Our website uses cookies to improve functionality, analyze traffic, and provide a better user experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your preferences and tailor content accordingly.

Types of Cookies We Use:

  • Essential Cookies: Enable core functionality such as site navigation.
  • Analytics Cookies: Track user behavior to help us improve our website (e.g., Google Analytics).
  • Marketing Cookies: Support promotional efforts and retargeting ads (if applicable).

5. Managing Cookies

You can control or disable cookies through your browser settings:

Please note that disabling cookies may affect the functionality of certain features on our website.


6. Data Security

We take reasonable measures to protect your personal information:

  • Secure servers and encryption for sensitive data.
  • Regular updates and monitoring of our systems to prevent unauthorized access.

While we strive to protect your data, no online system is completely secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for data processing (e.g., unsubscribe from emails).
  • Request information about how your data is being used.

To exercise these rights, please contact us at beth@serpentandthedove.com.


8. Third-Party Links

Our website may include links to external websites such as My Altared HomeStephanie Schafer’s Online Store, and Beth Barling Wellness. These sites operate independently, and we encourage you to review their privacy policies.


9. Children’s Privacy

Due to religious and spiritual content, our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children, UNLESS they have an ACTIVE parent or guardian in our community. If you believe we have inadvertently collected such data, please contact us immediately.


10. Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the site constitutes acceptance of the revised policy.


11. Contact Us

For any questions or concerns about this policy or your data, please contact us:
Emailbeth@serpentandthedove.com